Solstice Software Help

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Search our knowledge base or explore popular categories below.

Open APIs

REST and webhook APIs, fully versioned, with first-party client libraries.

Customer success

Dedicated onboarding and a named contact for every paid plan.

SDKs and CLI

Tooling for JavaScript, Python, Go and a scriptable command line.

Backups & recovery

Continuous backups with point-in-time restore for the last 30 days.

Accessibility

WCAG 2.1 AA throughout the product, verified by external audits.

Top questions

How long does a typical onboarding take?

Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.

How is pricing structured?

Plans are billed per active user, per month, with annual discounts. Volume pricing is available from 250 seats.

Where is customer data stored?

You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.

Which compliance certifications do you hold?

SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.