Vantage Group Help

Hi, what are you looking for?

Search our knowledge base or explore popular categories below.

Single sign-on

SAML 2.0, OIDC and SCIM provisioning out of the box.

Accessibility

WCAG 2.1 AA throughout the product, verified by external audits.

Status & uptime

Public status page with historical SLOs and post-incident reviews.

Backups & recovery

Continuous backups with point-in-time restore for the last 30 days.

Regional data residency

Pin customer data to EU, US or APAC regions to meet local requirements.

FAQ

Where is customer data stored?

You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.

Which compliance certifications do you hold?

SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.

Can I export my data at any time?

Yes. A self-service export delivers a portable archive in standard formats. There is no lock-in.

How long does a typical onboarding take?

Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.

How is pricing structured?

Plans are billed per active user, per month, with annual discounts. Volume pricing is available from 250 seats.

Do you offer a free trial?

Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.

Need more help? Get in touch.
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