Beacon Cloud Documentation

Deliver consistent, responsive customer support

Beacon Cloud brings together the workflows, integrations and reporting your teams use every day. Backed by a team of engineers and customer advocates who care about long-term outcomes, not just adoption metrics.

Note. Use the sandbox environment to experiment safely — no production data is ever affected.

Which compliance certifications do you hold?

SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.

Can I export my data at any time?

Yes. A self-service export delivers a portable archive in standard formats. There is no lock-in.

Do you offer a free trial?

Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.

How long does a typical onboarding take?

Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.

How is pricing structured?

Plans are billed per active user, per month, with annual discounts. Volume pricing is available from 250 seats.

Last updated June 10, 2026 · © 2026 Beacon Cloud