Anchor Group Knowledge Base

Support centre

Browse common topics or read up on the basics of our supply chain platform.

Single sign-on

SAML 2.0, OIDC and SCIM provisioning out of the box.

Backups & recovery

Continuous backups with point-in-time restore for the last 30 days.

Status & uptime

Public status page with historical SLOs and post-incident reviews.

SDKs and CLI

Tooling for JavaScript, Python, Go and a scriptable command line.

Granular permissions

Role-based access with attribute conditions for sensitive actions.

Frequently asked questions

Which compliance certifications do you hold?

SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.

How is pricing structured?

Plans are billed per active user, per month, with annual discounts. Volume pricing is available from 250 seats.

Where is customer data stored?

You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.

Can I export my data at any time?

Yes. A self-service export delivers a portable archive in standard formats. There is no lock-in.

Do you offer a free trial?

Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.

How long does a typical onboarding take?

Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.

Can't find what you need? Contact our support team.
© 2026 Anchor Group · London, United Kingdom