How can we help?

Browse common topics or read up on the basics of our data analytics platform.

SDKs and CLI

Tooling for JavaScript, Python, Go and a scriptable command line.

Regional data residency

Pin customer data to EU, US or APAC regions to meet local requirements.

Open APIs

REST and webhook APIs, fully versioned, with first-party client libraries.

Granular permissions

Role-based access with attribute conditions for sensitive actions.

Customer success

Dedicated onboarding and a named contact for every paid plan.

FAQ

Where is customer data stored?

You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.

How long does a typical onboarding take?

Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.

Which compliance certifications do you hold?

SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.

Can I export my data at any time?

Yes. A self-service export delivers a portable archive in standard formats. There is no lock-in.

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