Summit Works Knowledge Base

Get the answers you need

Everything you need to get started, troubleshoot, or learn more.

Backups & recovery

Continuous backups with point-in-time restore for the last 30 days.

Audit logging

Tamper-evident logs streamed to your SIEM in real time.

Cost controls

Budgets, alerts and per-team chargeback reports baked in.

Single sign-on

SAML 2.0, OIDC and SCIM provisioning out of the box.

Common questions

How is pricing structured?

Plans are billed per active user, per month, with annual discounts. Volume pricing is available from 250 seats.

Do you offer a free trial?

Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.

How long does a typical onboarding take?

Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.

Can I export my data at any time?

Yes. A self-service export delivers a portable archive in standard formats. There is no lock-in.

Where is customer data stored?

You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.