Summit Software Help

Support centre

Find guides, FAQs and best practices for Summit Software.

Customer success

Dedicated onboarding and a named contact for every paid plan.

Granular permissions

Role-based access with attribute conditions for sensitive actions.

Backups & recovery

Continuous backups with point-in-time restore for the last 30 days.

Status & uptime

Public status page with historical SLOs and post-incident reviews.

Cost controls

Budgets, alerts and per-team chargeback reports baked in.

FAQ

Do you offer a free trial?

Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.

How is pricing structured?

Plans are billed per active user, per month, with annual discounts. Volume pricing is available from 250 seats.

Which compliance certifications do you hold?

SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.

Still have questions? Get in touch.
© 2026 Summit Software · Berlin, Germany