Vantage Group Help Centre

How can we help?

Everything you need to get started, troubleshoot, or learn more.

Backups & recovery

Continuous backups with point-in-time restore for the last 30 days.

Status & uptime

Public status page with historical SLOs and post-incident reviews.

Cost controls

Budgets, alerts and per-team chargeback reports baked in.

Customer success

Dedicated onboarding and a named contact for every paid plan.

FAQ

Which compliance certifications do you hold?

SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.

How is pricing structured?

Plans are billed per active user, per month, with annual discounts. Volume pricing is available from 250 seats.

Where is customer data stored?

You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.

Can I export my data at any time?

Yes. A self-service export delivers a portable archive in standard formats. There is no lock-in.

Do you offer a free trial?

Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.

Still have questions? Reach out to us.
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