Support centre

Search our knowledge base or explore popular categories below.

Accessibility

WCAG 2.1 AA throughout the product, verified by external audits.

Status & uptime

Public status page with historical SLOs and post-incident reviews.

Sandbox environments

Free, isolated test environments that mirror production behaviour.

Single sign-on

SAML 2.0, OIDC and SCIM provisioning out of the box.

Top questions

Can I export my data at any time?

Yes. A self-service export delivers a portable archive in standard formats. There is no lock-in.

Which compliance certifications do you hold?

SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.

How long does a typical onboarding take?

Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.

Where is customer data stored?

You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.

Do you offer a free trial?

Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.

How is pricing structured?

Plans are billed per active user, per month, with annual discounts. Volume pricing is available from 250 seats.